We are not just a 24-hour booking service; if you need a tradesman in the middle of the night we will send one, and like all our non-emergency jobs there is no call-out charge.
Our experienced call centre staff will assess the situation, and are trained to provide immediate advice that can be vital in limiting damage while an operative is en route to your property.
We have operatives of all trades, including plumbers, electricians, roofers and builders, on standby at our central depot, and working throughout the city who can respond at a moment's notice when an emergency situation is identified.
Our fleet of highly identifiable company vans are all equipped with a hi-tech tracking system so the nearest free operative to your emergency can be identified and assigned to your job as quickly as possible.
Once our operative has assessed the situation, remedial action will be taken immediately to rectify the problem.
If a specialised part is required to complete the work a temporary solution will be found, with the job to be completed as soon as possible and at the customer's convenience.
All our work carries the full Mr Plumber guarantee of quality workmanship, and should you have any further queries our call centre staff are happy to advise you free of charge at any time.